Privacy Policy

Toppersware Industrial Co. is committed to protecting the privacy and security of your personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with us.

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Including your name, address, email address, and phone number.

• Order Information: Information necessary to process your orders, including product selections, payment details, and shipping information.

• Communication Information: Correspondence between you and our customer service team, including emails, chat transcripts, and phone calls.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• Processing Orders: To fulfill and manage orders, including processing payments, arranging shipping, and providing order confirmations.

• Customer Service: To provide customer support, including responding to inquiries, resolving disputes, and addressing concerns.

• Communication: To communicate with you about your orders, account information, promotions, and updates.

• Marketing: To send you marketing communications about our products, services, and promotions, where permitted by law and in accordance with your preferences.

• Improving Our Services: To analyze trends, track user interactions, and improve our website, products, and services.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing:

We may share your personal information with third parties only in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and marketing agencies.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at hello@toppersware.com.

By using our services or providing your personal information to us, you agree to the terms of this Privacy Policy.